Payments must be received before orders are despatched. You can make a payment securely through paypal, no card/bank details are ever passed on to me. If you would prefer to pay by cheque please note that I have to await clearance.
I aim to despatch orders as quickly as possible but please allow up to 14 working days for delivery, you will receive an e-mail confirmation that your order has been posted and in the rare event of an item being delayed because it is out of stock I will notify you.
All Oriflame products are guaranteed but in the event of your product being unsatisfactory a refund will be given if the product is returned to the address below within 21 days. JAN TAYLOR 11 ARTHURS COURT
STRETTON
BURTON-ON-TRENT
STAFFORDSHIRE
DE13 0GS
tel: 01283 569692
jan_taylor_247@msn.com
Money-Back Guarantee
Oriflame specialises in natural high-quality beauty products and offers the best of science combined with the best of nature. If you are not satisfied for any reason, Oriflame will exchange the product, or provide a full refund on presentation of proof of purchase. If still not satisfied, contact our Customer Care Department. To back up our total commitment to consumer satisfaction, the Direct Selling Association (DSA) operates a dispute resolution service for any consumer who is still not satisfied. This does not affect your statutory rights.
World Direct Selling Association
Oriflame Cosmetics is a member of the World Direct Selling Association, which is a non-governmental, voluntary organisation globally representing the direct selling industry as a federation of national Direct Selling Associations. WFDSA was founded in 1978.
Direct Selling Association
Oriflame is a member of the DIrect Selling Association in the UK and ROI. The DSA's role is to uphold the highest standards of Direct Selling by its member companies through its in-depth Codes of Practice and active promotion of fair-trading.
Code of Ethics
"Oriflame recognises its responsibility to its business partners, suppliers and the community at large." (Operating Principles)
Oriflame Cosmetics has a strong ethical ethos, which is evident in all facets of the operation and is demonstrated in the following ways:
Manufacturing is monitored and controlled in-line with cosmetic Good Manufacturing Practices (cGMP) and Oriflame Cosmetics Supplier Code of Practice to ensure high-quality products.
Oriflame Cosmetics has open and honest relationships with all suppliers ensuring confidentiality of their specialist technologies and formulations.
Oriflame Cosmetics is committed to conducting its business in a manner that demonstrates respect for the environment. All suppliers are expected to act responsibly with regard to protection and preservation of the environment, implementation of proper environmental controls, and compliance with national and local regulations.
Oriflame Cosmetics takes into account the ethnic and religious beliefs of the people in the countries where it operates.
Oriflame Cosmetics ensures that local and national standards of health and safety in the workplace, minimum wage standards and working hour requirements are all adhered to. In addition, suppliers are expected to operate ethically with respect to young and vulnerable people in the labour force. The welfare of children is of great concern to the company, a founding member of The World Childhood Foundation.
Oriflame Cosmetics does not test products or ingredients on animals, and no ingredients derived from dead animals, or sourced while causing harm to animals, are used.
Safety and efficacy testing are carried out, under the supervision of qualified medical personnel, on consenting healthy volunteers (18yrs +).
Local and international regulations are monitored, ensuring that safe, effective and legally compliant products are available to our customers
Natural Swedish Cosmetics
We believe in beauty the way nature intended. From the very beginning, we have been convinced that natural is better than artificial. Inspired by the uncomplicated beauty of the Swedish woman, and with an emphasis on natural ingredients and materials, our cosmetics offer has been a truly natural one for almost four decades.
Think of Sweden and you cannot help thinking about nature. With its vast expanses of wild forests and unpopulated land, pure waters and clear skies, Sweden is an unspoiled country. Its strong seasonal variations have made it rich in herbs and plants that have beneficial qualities for health and beauty. Because they need to survive dark and inhospitable winters, many plants possess very high levels of vitamins and acids. It's no wonder then, that a lot of our ingredients come from Swedish soil, or that we have a long skincare tradition at Oriflame. Some of our first skincare products were based on plants like birch and cloudberry, which are found in abundance here.
Nature is our greatest source of inspiration, and we have a deep sense of respect for it. That is why all the natural materials we use are from renewable resources, and why we always make a point of acting in an environmentally-friendly way.
Our Swedish heritage also inspires the design of our products and packaging. Understated yet stylish, simple yet sophisticated, a natural minimalist approach should be the final signature on all our products.